Privacy notice

Privacy Policy   30/09/2023

This privacy policy explains what personal data ALMA Systems SAS, its affiliates or subsidiaries (hereinafter referred to as: 'Led Power', 'us', 'we', 'we' or 'our') collects and for what purposes this personal data is used. We would like to inform you about how we collect, use and disclose your information. It also explains what data we collect, why we collect it, what we do with it, how we protect it and what your rights are.

This privacy policy covers the personal data we collect or process when you interact with Led Power web pages. Your interaction with Led Power may take place through ledpowerstore.com web pages, through the purchase of our products / services, through marketing communications and through our customer support. This may concern contacts of visitors, customers, business customers, suppliers and/or business partners.

Led Power considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us. In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

- Clearly specify our purposes before we process personal data, through this privacy policy;
- Limit our collection of personal data to only the personal data necessary for legitimate purposes;
- We first ask for explicit permission to process your personal data in cases where your permission is required;
- Take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf;
- Respect your right to provide, correct or delete your personal data upon your request.

 
1. What personal data do we collect and for what purpose?

Led Power collects personal information so that we are able to identify you.

When we refer to "personal information" in this privacy policy, we mean information that relates to you and that allows us to identify you directly or in combination with other information we have.

Led Power Account
You can choose to create an account in order to use our services and webshop. You must then provide information about yourself and choose a username. We then use this information to create an online account, to which you can log in with your chosen username and a password. When you create an account, we collect the following information: name and email address.

If you, as a business customer, supplier and/or business partner, have contact with Led Power, we collect from you: company name, company address, telephone number of company, type of organization and job title.

We use this personal information to create and maintain your Led Power account. When you use your Led Power account for a service, we may add additional personal information to your account. In this privacy policy you can read which personal data is added to your account at what time.

An account is only created upon your request. We keep this information so that you do not have to enter it again and again and so that we can contact you in the context of the execution of the agreement. You can change information via your account whenever you want. We keep this information until you terminate the account.

Purchase data
You can buy products in our webshop. When you purchase a product in our webshop, we collect the following personal data from you: delivery and billing address, telephone number, billing history, an overview of your orders and payment details. We use this personal information to complete your purchase. The processing of this data is necessary for the execution of the agreement concluded with you.

Marketing
You can sign up to receive marketing and promotional messages when signing up for an account. When you sign up for marketing messages through the website, we will use your name and email address. We give you the option to withdraw your consent to receive news items at any time via a link at the bottom of any promotional email you receive from us. Your email address will only be added to the list of subscribers with your permission. This data is kept until you cancel the subscription. The processing of personal data for marketing and promotional messages is based on your consent and is done at your request.

Online feedback data
You can choose to provide feedback on the dedicated page in your account. When you take the opportunity to leave feedback, we will process your cookie ID, your comment and your contact details. We use this information to gain insight into the improvement of our products, website, as well as our services.

Consumer or customer service information
You can ask us questions or make requests using the contact form on our website. For this we use your name and email address. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response.

Special personal data
Led Power will never ask you for special personal data, such as religion, political opinions, race, health or otherwise.

 
2. Who and why do we share your personal information?

We work with certain companies, which may receive the above personal information from us.

Except for the partners mentioned below, we do not give your personal information to any other companies or institutions.

Your data can be shared by Led Power with:

- our subsidiaries for the purposes described in this privacy policy;
- external service providers who perform functions for us and provide services to us such as IT service providers, payment service providers, platforms for electronic communication services and data analysis, delivery services, information technology delivery, marketing intelligence and other services;
- business partners: we may share your personal information with trusted business partners so that they can provide you with the services you have requested;
- public and government authorities: if required by law or necessary to protect our rights, we may share your information with regulators.

 
3. How do we protect your personal information?

Security of your personal information is very important to us. We ensure that your personal information is properly secured.

Led Power therefore takes reasonable organizational, technical and administrative measures to protect your personal data.

Led Power will in all cases ensure the following measures:

- A secure connection is used on the page where you provide your personal information;
- Passwords are always stored hashed. This means that it concerns a stored version of a password that cannot be traced back to the original password: an irreversible algorithm is used;
- Sending personal data by email is done via a secure connection;
- We take technical and organizational measures to prevent data loss or unlawful processing (such as attacks). We therefore guarantee an appropriate security level and have our site tested periodically;
- All systems in which (sensitive) personal data are processed are equipped with anti-virus software and the latest security-related patches of all other important software, as issued by the suppliers of this software.

We also require our service providers to take appropriate measures to protect the confidentiality and security of your personal information.

However, we are aware that no data transmission or storage system carries a 100% security guarantee. If you suspect that your contact with us or your data is no longer being processed securely, please contact us immediately.


4. Jurisdiction and Transfers Across Borders

Your personal data can be stored and processed in any country in which we are located or where we partner with service providers. When using Led Power's services and pages, you agree that your information may be transferred outside your home country, where different data protection rules than in your home country may apply.

If you live in a country located within the European Economic Area ("EEA"), your personal information may be transferred to our affiliates or service providers in non-EEA countries. We only share this data if there is an adequate level of protection.

 
5. How do we use "Cookies"?

This website uses techniques that increase the ease of use for you as a visitor. Examples of these techniques are cookies and scripts (hereinafter referred to as: cookies). We may use cookies to make you relevant offers based on the interest shown on our website. It also allows us to collect information about the use of our online services. You have the option to set your browser to refuse cookies. For more information, please refer to our cookie policy on the website.

 
6. How long will your personal data be kept?

Led Power will not keep your personal data longer than is necessary for the purpose for which it was collected. We will therefore not collect your personal data for longer than for which the data was collected. When needed we will store your data under a longer retention period where it is required by law.

 
7. What rights do you have?

You have the right to ask us to inspect your personal data. You can also request us to correct, supplement, delete or block your personal data. You also have the right to object to the processing of your personal data. Finally, you can request to transfer your personal data, to the extent that this right to transfer data is permitted by applicable law.

If you would like to submit an aforementioned request, please contact us via info@ledpowerstore.com. We request that you clearly indicate in your request which personal data you wish to have changed or removed from our database. Or let us know what restrictions you would like us to place on our use of your personal information. We will implement your request as soon as possible.

You can also unsubscribe from receiving digital messages from Led Power. If you no longer wish to receive promotional and/or marketing emails, you can unsubscribe by clicking the unsubscribe button at the bottom of any marketing email you receive from us.

 
8. Changes to the privacy policy

Led Power can adjust or change this privacy policy at any time and for any reason. We recommend that you regularly consult this privacy policy on our website so that you are aware of these changes.

 
9. How can you contact us?

If you have any questions and/or comments about this privacy policy or the way we use your personal information, please contact us using the details below:

LED Power - ALMA Systems SAS
15 rue Jean Pierre Timbaud
78500 Sartrouville - FRANCE

 Tel : +33 1 30 08 73 58
eMail: info@ledpowerstore.com
Web: www.ledpowerstore.com